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Business communication test


Question 1


Which of the following is a question that you need to answer to successfully analyze your audience?  


A. What is the main concern of the presentation?     


B. Who are the key players?  


  C. Will I be standing and presenting the slides?      


D. How quickly can I complete the presentation?     




Question 2


The question-and-answer session with the audience during your presentation __________  


A. helps you build your credibility by demonstrating your expertise and openness 


B. does not allow you to deflect or address your audience’s criticism          


C. undermines and trivializes the important parts of your presentation        


D. does not allow you to emphasize and expand on important points          




Question 3


For most business presentations, the main message should __________.


A. not include a solution to the problem discussed in the presentation        


B. lead your audience to the intended outcome        


C. not highlight what the audience will gain from the presentation  


D. take the presenter’s rather than the audience’s point of view       




Question 4


Rosie includes detailed text of her speech for a presentation on slides so that she can use it as her “speaking script.” This is __________.


A. a good idea, as this will give her the fluency required for the presentation         


B. a good idea, as white spaces on slides are undesirable     


C. a poor idea, because this layout will let the audience know what she is going to say in advance


D. a poor idea, since the audience can absorb more if the slides contain less information   




Question 5


A slide master __________




A. is a word processing tool  


B. enforces consistency in your visual elements        


C. saves you time but runs the risk of inconsistent formatting          


D. is useful as it allows you to cut and paste the formatting from one slide to the next      




Question 6


Which of the following would be the most effective way to begin a presentation on implementing a new training program?  


A. Our current training system is not up to par.        


B. Are you aware that our training system is outdated?       


  C. Three out of five employees are not sufficiently prepared for their jobs by our current training system.           


D. Training is very important to the success of our company.           




Question 7


The more specific your objective, __________


A. the more time it will take to create an effective presentation       


  B. the longer your presentation will need to be to be effective        


  C. the easier it will be to create an effective presentation    


D. the less persuasive your presentation will be        




Question 8


__________ help you see the big picture of a presentation before you get too involved with creating individual slides.


A. Animations


  B. Storyboards          


  C. Slide decks           


  D. Message headlines           




Question 9


Dexter is delivering a presentation on a new project that is perceived as risky by some members of his audience. He opens his presentation with the following words: “Nothing ventured, nothing gained.” This is an example of capturing attention by __________.




A. stating a fact         


B. telling an anecdote


C. quoting a familiar saying   


  D. sharing a secret




Question 10


Your colleague Anita previews for you the slides she created for an upcoming presentation. You notice that she used slide animations on almost every slide. What advice would you give her?


A. Animations are engaging and should be used anywhere possible on your slides.


  B. Animation should be used only to reveal bullet points one at a time.     


  C. Animation is encouraged only when it helps your audience to better understand your point.    


  D. Animation trivializes your concepts and should not be used in serious presentations.   




Question 11


If a slide deck makes “stand-alone sense,” then it means that the slide deck __________.


A. is comprehensible only by those people who have prior knowledge of the topic 


  B. includes every word the presenter plans to say    


  C. requires supporting documents like handouts for it to be understood     


  D. can be understood by anyone who reads it without the benefit of the presenter




Question 12


Jane needs to create a presentation to teach her co-workers how to work with a new database system. This means that her presentation will be __________.


A. informational         


  B. persuasive 


C. instructional           


D. collaborative




Question 13


When you deliver a business presentation, __________




A. you are limited to only one medium         


B. you should never embed video or audio files with your slides     


C. mixing several media is not recommended, as this will likely confuse your audience     


  D. you can combine multiple options to best serve your purpose, content, and setting       




Question 14


Starting a presentation with a(n. __________ can be risky.


A. anecdote    


B. quotation   


  C. question    


D. statistic      




Question 15


The first step in the process of designing slide presentations is __________.


A. organizing the content      


B. developing a template       


C. identifying the type of presentation          


D. creating a storyboard        






Question 16


Which of the following guidelines should be followed for creating a template that supports effective visual communication?




A. Avoid templates with decorative, nonfunctional graphics.          


B. Use highly ornate symbols as bullets.       


  C. Avoid including slide numbers.   


D. Use dramatic color gradations on backgrounds.   




Question 17


Which of the following is a goal of the opening of a presentation?


   A. establishing rapport with the audience  


B. analyzing the requirements of the audience          


C. identifying the tools that will be needed during the presentation


D. visualizing the outcome of the presentation         




Question 18


Which of the following media is most appropriate if you want to encourage your audience to collaborate, interact, and create content?


A. slides         


B. podcasts    


C. video conferences 


D. flipcharts   




Question 19


Which of the following statements is true regarding the use of a document camera during a presentation?


A. It encourages the audience to collaborate, interact, and create content.  


B. It helps with communicating complex material that people need to look at carefully.     


C. It is used for presenting to a distant audience accessible by computer technology.         


D. It can be used to share content that is not in electronic form.      




Question 20


Which of the following is considered part of analyzing your setting?


A. Who are the key players?  


B. What are the needs of your audience?      


C. Will you be using your own computer to present slides?  


D. How far do you need to move your audience before they act?   





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