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You are required to submit a personal journal (template attached) that includes a description of the

ASSESSMENT BRIEF
Programme Module Name Care Support
Programme Module Code: 5N0758
Assessment Technique: Learner Record
Title: Learner Record
Weighting: 70%
Level: 5
Learning Outcome: 5,6,7 and 8
Guidelines/Scenario
You are required to submit a personal journal (template attached) that includes a description of the
relationships with people you can be in contact with on a day-to-day basis including your colleagues, the
residents of a healthcare setting, their families and other personnel. You can refer to experience acquired
within a simulated environment also within your journal.
The journal should describe your own personal learning in the role of a care worker. You should include the
following as part of your response:
1. Effective reflection on relationships that develop in care work. 2. Clear identification of interpersonal
issues that can arise in care work such as recognising diversity and individuality in clients, families and co-
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workers. 3. Effective reflection on own interpersonal skills and personal effectiveness as a care worker,
highlighting personal strengths and weaknesses 4. Completion of detailed skills audit
5. Observations on the experience of receiving guidance and direction, and giving and receiving feedback.
6. Detailed evidence of expertise for safeguarding privacy and dignity of clients and caring for clients’
property.
The total time allowed to complete this assessment is two to three weeks. Evidence for this assessment
technique may be written, oral, graphic, audio, visual or any combination of these. Any audio, video or
digital evidence must be provided in a suitable format.
You will be assessed as follows:
Assessment Criteria Maximum Mark Effective reflection on relationships that develop in care work 10
Clear identification of interpersonal issues that can arise in care work such as recognising diversity and
individuality in clients, families and co-workers 15
Effective reflection on own interpersonal skills and personal effectiveness as a care worker and highlight
personal strengths and weaknesses 15
Completion of detailed skills audit 10
Observations on the experience of receiving guidance and direction, and giving and receiving feedback 10
Detailed evidence of expertise for safeguarding privacy and dignity of clients and caring for client’s property
10
All work must be submitted on the submission date. No work will be accepted after this date .A draft copy
must be submitted on the specified date below for assessor feedback
Date Brief Issued: _________ Date and Time Received: _____________ (Confirm by replying to e-mail)
Draft date_________________Final submission date__________________
.
When completed, sign this declaration:
I, __________________________, acknowledge that I understand that it is vitally important to maintain the
integrity of this assessment. In adhering to this, I confirm that the attached assignment is my own original
work and was carried out without external support.
Learner Signature: _______________________ Date: __________________ Date and time submitted:
______________________________(E-mail)
Assessor Signature: _______________________Date Received: _________
Care Support 5N0758
Student Name.
Learner Record.
(All names and locations are fictitious within the learner record to protect client confidentiality)
Effective reflection on relationships that develop in care work.
Give a detailed description on your relationships which develop with clients, relatives and members of the
health care team.
Relationship with clients:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________ Accommodation for
individuality of clients:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Diversity of clients` families:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
___________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Relationship with co-workers:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Clear identification of interpersonal issues that can arise in care work such as recognising diversity and
individuality in clients, families and co-workers.
Describe the diversity among co- workers and use of interpersonal skills.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Discuss and enclose any organisational charts, explaining the structure of the health service personnel within
various healthcare teams.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Discuss your interpersonal skills ( consider acceptance and respect, recognising individual differences, race,
ethnicity, gender, sexual orientation, social-economic status, religious and political beliefs for the client and
their families)
______________________________________________________________
_____________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Describe giving examples of using Listening/Body Language to good effect in a healthcare setting.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Effective reflection on own interpersonal skills and personal effectiveness as a care worker, highlighting
personal strengths and weaknesses.
(Devise a SWOT analysis)
Personal Strengths:
______________________________________________________________
______________________________________________________________
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______________________________________________________________
______________________________________________________________
______________________________________________________________
Personal Weakness:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Opportunities:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Threats:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Give examples of how you demonstrate personal effectiveness in a healthcare setting.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Give an account of how you prove to be personally effective in the care that is given in a healthcare setting
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Describe examples when you can act on your own initiative in the healthcare setting and the interpersonal
skills required.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Observations on the experience of receiving guidance and direction, and giving and receiving feedback.
Give a detailed account of your thoughts and feelings when receiving guidance and direction from
management/supervisor and when giving and receiving feedback.
Receiving guidance and direction examples.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________ Giving and receiving feedback
examples:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Describe and give examples of appropriate reporting/record keeping entries in the healthcare setting (Attach
evidence to support)
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Detailed evidence of expertise for safeguarding privacy and dignity of clients and caring for clients’ property.
Discuss the in- house procedures for safeguarding clients in the healthcare setting for each of the following.
Privacy:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
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______________________________________________________________
Dignity:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Property:
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
Completion of detailed skills audit.
Complete the following skills audit.
Skills I hope to learn/improve upon in the workplace. How will I improve these skills. Benefits of these skills
to an employer or to a workplace.

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